Customer Call and Work Order System

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Unanswered phone calls often mean that current residents become upset and move out or that new people don't move in.

Work orders that don't get done quickly result in resident unhappiness and serious unit damage and cost.

Phone calls kept on post it notes and inefficient tools for managing work order staff and vendors result in significant cash losses.

The Ievillage features, Customer Call and Work Order, help eliminate these problems. Everyone-staff, answering service, vendors, suppliers-use the same system and may view the data 24/7.

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